POLICIES & PROCEEDURES | Centre Core
At the core of our company's mission, we ensure that all policies and procedures are strictly in line with NDIS guidelines. We are committed to upholding the highest standards by implementing the following frameworks:
- NDIS Code of Conduct
- Quality and Safeguards Commission
- NDIS Reasonable & Necessary Support Guidelines
- NDIS Pricing Arrangements & Limits
NDIS Policies
 Freedom of Information |
 Information Publication Scheme |
 Service charter |
|
 Participant safeguarding policy |
 Supported decision making policy |
Our approach includes a comprehensive review of:
- NDIS Plans
- NDIS Goals
- Service Agreements
- Notes & Reports
- Documents & Services
Our services and support workers are thoroughly screened and are required to adhere to these standards to ensure the best possible outcomes for our clients. We make it our priority that everything is in place and fully compliant with NDIS requirements.
Our intake process:
- Meet the client to establish rapport.
- Collect comprehensive information about the client.
- Review and explain the client’s NDIS plan.
- Discuss the client’s goals and aspirations.
- Identify services we can provide to support their needs.
- Understand the client's abilities, preferences, culture, and family dynamics.
- Develop a tailored plan that suits the client and their family.
- Connect the client with a suitable support worker.
- Ensure the client and support worker focus on building the client's capacity.
- Regularly adjust the plan based on progress notes and ongoing needs.
HAVE CHOICE AND CONTROL OVER THE SUPPORTS YOU RECEIVE IN ORDER TO ACHIEVE YOUR GOALS
